Independent Dispute Resolution
IDR Support Services
Turning Out-of-Network Claims into Recovered Revenue
At NYX Health, we understand the rising complexities hospitals and physician groups face under the No Surprises Act (NSA). Since the federal Independent Dispute Resolution (IDR) process was launched in 2022, our team has been actively supporting providers nationwide, providing us with proven, real-world IDR experience from the very first year of the program.
Our IDR Support Services are designed to help hospitals, health systems, and physician groups navigate the federal arbitration process with confidence, accuracy, and measurable financial return. With deep expertise in out-of-network recovery, payer negotiation, and NSA compliance, we ensure providers are positioned for success at every stage of the submission and dispute cycle.
80+% Average IDR Success Rate
ALL Claims are Reviewed and Pursued.
What is IDR?
Under the No Surprises Act, providers and payers can engage in an Independent Dispute Resolution (IDR) process when they cannot agree on out-of-network reimbursement for emergency services or certain non-emergency care.
The IDR process is legally complex and time-sensitive. That’s where NYX Health steps in—with dedicated support services that streamline your case preparation and submission, increasing the likelihood of a favorable outcome.
Our IDR Support Services Include:
Case Eligibility Review
We evaluate whether your claim qualifies for federal IDR under NSA guidelines.
Comprehensive Case Preparation
Our team gathers the required documentation, determines appropriate comparable rates, and prepares compelling submissions.
Independent Review Organization (IRO) Collaboration
We partner with certified IROs to ensure an objective, evidence-based approach to claim evaluation and arbitration.
Timely Submission & Monitoring
We handle all IDR submissions and deadlines, providing you with full transparency and status updates.
Strategic Insights & Benchmarking
Gain access to analytics that highlight trends in payer behavior and inform future negotiation strategies.
Ideal for:
Hospitals & Health Systems
Emergency Physician Groups
Radiology, Anesthesiology, Pathology Groups
Urgent Care & Surgical Centers
All Specialties