Healthcare Revenue Cycle Leadership
with Proven Results
Meet the team behind 98% prior authorization accuracy and measurable financial outcomes.
The NYX Health leadership team brings deep experience across healthcare revenue cycle management, operations, and technology. Focused on practical execution and measurable outcomes, our leaders are committed to helping hospitals and health systems reduce administrative burden, improve financial performance, and navigate an increasingly complex payer landscape.
Trusted by Hospitals Nationwide
- 98% Prior Authorization Accuracy
- 7-Day Onboarding Capability
- Supports Hospitals, Health Systems & Physician Groups
- Works Directly Inside Your EHR
JEFF WOODY
President / Chief Executive Officer
Jeff Woody leads NYX Health, focusing on helping hospitals, health systems, and physician groups improve financial performance through more efficient revenue cycle operations. With deep experience in healthcare services and business development, he works closely with organizations to address challenges like prior authorization delays, denial rates, and operational inefficiencies.
Jeff is known for building partnerships that go beyond traditional outsourcing—embedding NYX Health teams directly within client workflows and EHR systems to drive measurable outcomes. Under his leadership, NYX Health has expanded its support across prior authorization, coding, CDI, and denial prevention, helping organizations improve access to care while strengthening reimbursement performance.
Areas of Focus:
- Healthcare Revenue Cycle Strategy
- Prior Authorization Performance
- Hospital & Health System Partnerships
- Operational Efficiency & Growth
JIM WOODS
Chief Operating Office (COO)
Jim Woods serves as Chief Operating Officer at NYX Health, leading operational strategy, service delivery, and organizational performance. With extensive experience in healthcare operations and technology, he oversees the development of scalable revenue cycle solutions that help hospitals, health systems, and physician groups improve efficiency, accuracy, and financial performance.
Jim aligns NYX Health's operational capabilities with the company's strategic objectives, ensuring consistent service quality while supporting continued growth. His leadership focuses on strengthening processes, optimizing technology integration, and building high-performing teams that deliver measurable results across multiple healthcare specialties and care settings.
Areas of Focus:
- Executive Operations & Strategic Leadership
- Revenue Cycle Performance & Optimization
- Operational Scalability & Process Improvement
- Technology Integration & Service Excellence
MELISSA HILL
Vice President of Strategic Growth
Melissa Hill serves as Vice President of Strategic Growth at NYX Health, leading initiatives that expand the company's market presence, strengthen client relationships, and identify new opportunities across the healthcare revenue cycle. With a strong background in healthcare operations and client engagement, she understands the challenges facing hospitals, health systems, and physician groups.
Melissa focuses on developing growth strategies that align NYX Health's capabilities with healthcare organizations' evolving needs. Through strategic partnerships, client development, and collaboration with internal leadership, she helps position NYX Health as a trusted resource for improving operational efficiency, reducing administrative burden, and achieving sustainable financial performance.
Areas of Focus:
- Strategic Growth & Market Expansion
- Healthcare Business Development
- Client Relationships & Retention
- Revenue Cycle Strategy & Partnerships
RACHEL HAMMERSCHMIDT
Vice President of Operations
Rachel Hammerschmidt serves as Vice President of Operations at NYX Health, overseeing day-to-day operations and supporting efficient, high-quality revenue cycle services. She focuses on strengthening internal workflows, supporting operational teams, and ensuring consistent service delivery across healthcare organizations and specialties.
Rachel works closely with NYX Health's leadership and service teams to optimize processes, maintain performance standards, and address clients' changing needs. Her focus on operational efficiency, accountability, and continuous improvement helps ensure healthcare organizations receive dependable support that reduces administrative burden and improves revenue cycle performance.
Areas of Focus:
- Daily Operations & Service Delivery
- Team Leadership & Performance Management
- Workflow Optimization & Process Improvement
- Quality Assurance & Client Satisfaction
JAMI FORCE-LUDWIG
Vice President Sales & Marketing
Jami Force-Ludwig leads sales and marketing at NYX Health, bringing more than 20 years of marketing experience, including over a decade in healthcare. She connects healthcare organizations with solutions that address real operational and financial challenges across the revenue cycle.
Jami plays a key role in positioning NYX Health’s services—including prior authorization, coding, and CDI—in ways that resonate with healthcare executives. She leads demand generation, digital strategy, and content development, ensuring messaging reflects both industry realities and measurable outcomes. Her work supports NYX Health’s growth while helping organizations better understand how to improve performance without increasing internal burden.
Areas of Focus:
- Healthcare Marketing & Growth Strategy
- Revenue Cycle Messaging & Positioning
- Prior Authorization Awareness
- Digital Strategy & Lead Generation
DANIELLE CARUSO, MBA
Director of Strategic Partnerships
Danielle Caruso serves as Director of Strategic Partnerships at NYX Health, developing relationships with healthcare organizations and industry partners to support growth and improve revenue cycle performance. With a background in healthcare finance, business development, and emerging revenue cycle technologies, she brings a relationship-driven approach to connecting healthcare leaders with solutions that address operational and financial challenges.
Danielle focuses on identifying partnership opportunities, building relationships, and collaborating with healthcare executives to understand their organizations' evolving needs. Her industry experience and professional network help expand NYX Health's reach while supporting partnerships centered on innovation, operational efficiency, and measurable financial outcomes.
Areas of Focus:
- Strategic Partnerships & Business Development
- Healthcare Industry Relationships
- Revenue Cycle Innovation & Technology
- Hospital & Health System Engagement
