Jami Force-Ludwig
Jami Force-Ludwig is the VP of Sales Marketing at NYX Health, where she leads growth strategy and go-to-market efforts for healthcare revenue cycle solutions. With over 20 years of experience in marketing, including 13 years in healthcare, she focuses on helping hospitals and physician groups navigate challenges like prior authorizations, denials, and patient access.
Jami works closely with NYX Health’s revenue cycle experts to translate real-world operational insights into clear, effective strategies and content that resonate with healthcare leaders.
A Practical Revenue Strategy for CFOs Managing Thin Margins and Limited Resources Rural and critical access hospitals often operate with lean revenue cycle teams, leaving little room to absorb staffing vacancies, unexpected backlogs, or sudden increases in payer-related workload. When even one position is vacant or authorization, verification, coding, or A/R volumes increase, work can…
Background: In Spring 2025, a system hospital in Alabama partnered with NYX Health to strengthen its prior authorization operations. At the time, the facility faced compressed turnaround timelines, inconsistent authorization accuracy, and growing administrative strain on its clinical and scheduling teams. Authorizations were typically being worked only 1 to 2 days before the date of…
As 2025 comes to an end, the revenue cycle management environment continues to evolve rapidly. Hospitals and physician groups are experiencing increased payer scrutiny, more complex regulatory requirements, and a growing need for stronger front-end and mid-cycle processes. Below is a recap of the most significant trends in 2025 and a look ahead at what…
A Shifting Policy Landscape In 2025, healthcare providers face one of the most turbulent environments in decades. Recent reforms, including sweeping Medicaid funding reductions, capped provider taxes, new eligibility restrictions, and work requirements, are expected to strip coverage from millions of patients over the next decade. Analysts project as much as $1 trillion in Medicaid…
Growing accounts receivable is often a symptom of problems that occurred much earlier in the revenue cycle. Missed prior authorizations, inaccurate insurance verification, incomplete clinical documentation, coding errors, and unresolved claim issues can all contribute to delayed or unpaid reimbursement. To reduce healthcare accounts receivable, organizations need to look beyond back-end collection efforts and address…
Background: Cass Medical Center, a rural provider serving a diverse patient population, was facing a growing challenge in its outpatient clinics: inefficiencies in prior authorization. The internal team faced mounting administrative workloads, inconsistent payer requirements, and delays that often led to claim denials and care disruption. During the first quarter of 2024, these challenges became…
For healthcare CFOs tasked with preserving margins amid tightening reimbursements and rising labor costs, claim denials represent a persistent and costly challenge. One of the most significant and avoidable drivers of revenue loss? Denials related to prior authorizations. According to the Medical Group Management Association (MGMA), prior authorization is consistently ranked among the top administrative…
In today’s complex healthcare landscape, understanding the nuances between precertification and reauthorization (prior authorization) is crucial for healthcare executives aiming to optimize administrative processes, reduce claim denials, and enhance patient satisfaction. What Is Precertification? Precertification is when a healthcare provider must obtain approval from a health insurance company before delivering a specific service. This step…
As value-based care and payer scrutiny increase, healthcare executives face growing pressure to tighten operations and reduce claim denials. One of the most strategic ways to increase billing accuracy and enhance reimbursement is by integrating Clinical Documentation Improvement (CDI) into the medical billing process. This guide explains how healthcare leaders can align CDI with revenue…
April is Stress Awareness Month, a critical time to shed light on the mounting pressures facing healthcare professionals, particularly nurses, providers, and clinical support staff. While healthcare workers are hailed as heroes, their everyday reality often includes long hours, emotional intensity, and administrative overload. One of the preventable contributors to burnout?Non-clinical workflows like prior authorizations,…
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