ELIGIBILITY & ENROLLMENT
Eligibility Assistance
We partner with healthcare providers to reduce uncompensated care by engaging uninsured/underinsured patients and securing eligibility enrollment for Medicaid and other governmental assistance programs. Our streamlined enrollment process combines customized dynamic workflows with robust, leading-edge technology that ensures compliance and enhances reimbursement.
Full-Service Enrollment Solution approach
We operate with a patient-friendly and customer service approach and are commitment to high-quality, measurable results and service excellence.
We tailor our approach to each client’s workflow, financial counseling processes, and strategic goals. You can utilize our experienced advocates as an on-site or off-site extension of your team.
Fully-Trained, Dedicated On-Site Staff Responsible For:
Backed By Technology
Our Medicaid eligibility technology translate to shorter processing times, heightened accuracy, and a stronger client return on investment.
Screening Tool
- Screen self-pay patients for multiple-payer programs
- Process accounts more efficiently and successfully
- Educate the patient about their benefits
Patient Portal
- Securely streamline communication with patients
- Ability for patients to securely upload documents
- Patients receive messages & alerts through portal
- Patients receive text (SMS) message communications
Transparent Reporting
- Cloud-Based & Secure
- Standard KPIs
- Referrals
- Conversions
- Closed
- Screened
- Custom Hospital KPIs
Other Eligibility Services
Secondary Eligibility
We provide an experienced and dedicated team to support and improve conversions with your current eligibility practices whether they are in-house or with a primary vendor. Our services are non-intrusive to current processes.
Comprehensive Safety-Net
After all internal and external eligibility identification processes have been exhausted our customized processes fit your existing workflow with minimal lift required. We find coverage for the additional 10% - 15% missed by most processes in front of us.